At mj99, the privacy and security of your personal data is a genuine priority — not a legal afterthought. This Privacy Policy explains exactly what information mj99 collects from Pakistani players, why we collect it, how we use it, who we share it with, and the rights you have over your own data.
Before reading the full policy below, here are the six core privacy commitments that underpin every data practice at mj99.
mj99 collects only the personal data that is strictly necessary for a defined, legitimate purpose — account management, payment processing, identity verification, responsible gaming compliance, or fraud prevention. We do not collect data speculatively or "just in case."
mj99 limits the personal data it processes to what is adequate and relevant for the specific purpose at hand. We do not ask Pakistani players for data we have no operational reason to hold — including unnecessary financial details beyond what is needed for PKR transaction processing.
All data transmitted between a player's device and mj99 is encrypted via SSL. Stored data is protected using industry-standard encryption at rest. Access to personal data within the mj99 organisation is strictly role-based — only personnel with a legitimate operational need may access player data.
mj99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your Pakistani mobile number, name, deposit history, and gameplay data remain within the mj99 operational ecosystem and its trusted service providers only — never sold.
mj99 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal, regulatory, or licensing obligations. Player account data is securely deleted or anonymised when it is no longer required to be retained.
Pakistani players have the right to access, correct, or request deletion of their personal data held by mj99, subject to legal and regulatory retention obligations. mj99 provides a clear process for exercising these rights via live chat or email, with responses provided within a reasonable timeframe.
This Privacy Policy ("Policy") is issued by mj99 ("mj99," "we," "us," or "our") and applies to all personal data collected and processed in connection with the mj99 online casino and sports betting platform accessible at mj99.bet ("the Platform"). This Policy applies to all registered players and visitors to the Platform, including players located in Pakistan.
mj99 is committed to handling personal data responsibly, transparently, and in accordance with the applicable data protection obligations under our international gaming license. By registering an mj99 account, accessing the Platform, or using any mj99 service, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
For the purposes of applicable data protection law, mj99 is the data controller in respect of the personal data collected from players and visitors through the Platform. As data controller, mj99 determines the purposes for which and the manner in which personal data is processed.
mj99 operates under an internationally recognised gaming license. Certain data processing activities required under that license — such as anti-money-laundering reporting and responsible gaming record-keeping — are carried out in accordance with mandatory legal obligations that take precedence over player data preferences where a direct conflict exists.
mj99 collects the following categories of personal data from players on the Platform:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number (where required for verification), photograph from ID document | Age verification, KYC compliance, anti-fraud |
| Contact Data | Pakistani mobile number, email address | Account registration, OTP authentication, support communications |
| Financial Data | JazzCash / EasyPaisa account number, bank account details (HBL, UBL, Meezan), transaction history in PKR | Deposit and withdrawal processing, AML compliance |
| Account Data | Username, password (hashed), account settings, bonus history, responsible gaming tool settings | Account management, platform operation |
| Gaming Data | Betting history, casino game play history, session duration, wagering amounts, game preferences | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud prevention, platform performance optimisation |
| Communications Data | Live chat transcripts, email correspondence with mj99 support | Support quality assurance, dispute resolution, record-keeping |
mj99 collects personal data through the following channels:
mj99 processes personal data on the following legal bases, which vary depending on the specific processing activity:
mj99 uses the personal data collected from Pakistani players for the following purposes:
To register your mj99 account, authenticate your mj99 login via OTP, manage your PKR wallet, process deposit and withdrawal requests via JazzCash, EasyPaisa, and banking partners, and provide access to casino games, cricket betting, slots, and all other Platform features.
To verify your age (21+ requirement), identity, and the source of funds deposited into your mj99 account, in fulfilment of mj99's obligations under its international gaming license, anti-money-laundering regulations, and responsible gaming requirements. This includes sharing verification data with authorised third-party KYC service providers.
To detect and prevent fraudulent activity on the Platform, including the creation of duplicate accounts, bonus abuse, unauthorised account access, and money laundering. Technical data including IP addresses and device fingerprints are used for this purpose.
To respond to support requests submitted via mj99 live chat or email, to investigate account disputes, and to maintain records of communications for quality assurance and dispute resolution purposes.
To monitor gameplay patterns for indicators of potentially problematic gambling behaviour, to administer responsible gaming tools requested by players (deposit limits, self-exclusion, cool-off periods), and to comply with responsible gaming obligations under mj99's gaming license. See Section 14 for more detail.
To analyse aggregated, anonymised usage data for the purpose of improving Platform performance, game availability decisions, payment method optimisation, and user experience improvements — particularly for Pakistani players on mobile devices using Jazz, Zong, and Telenor 4G connections.
To send promotional communications about mj99 bonuses, new game launches, PSL betting offers, and other promotions — only where the player has consented to receive such communications. Marketing communications may be sent via SMS to the registered Pakistani mobile number or via email. Players may withdraw consent at any time by contacting mj99 support.
mj99 does not sell, rent, or trade personal data. mj99 may share personal data with third parties only in the following circumstances:
mj99 engages trusted third-party service providers who process personal data on mj99's behalf under strict data processing agreements. These include: payment processors (JazzCash, EasyPaisa, banking partners), identity verification providers, cloud infrastructure providers, customer support platform providers, and fraud detection services. All service providers are contractually required to process data only on mj99's instructions and to maintain appropriate security standards.
mj99 is required to share certain player data — including identity, transaction, and gameplay records — with the licensing authority under which mj99 holds its international gaming license, for regulatory oversight and audit purposes.
mj99 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, or where mj99 reasonably believes disclosure is necessary to prevent serious harm, fraud, or criminal activity.
In the event of a merger, acquisition, or sale of substantially all of mj99's assets, player personal data may be transferred to the acquiring entity. mj99 will notify affected players of any such transfer and the acquiring entity's privacy practices before the transfer takes effect.
mj99 operates as a global platform and some of the service providers and infrastructure used to operate the Platform may be located outside Pakistan. Where personal data is transferred internationally, mj99 ensures that appropriate safeguards are in place to protect the data, consistent with the standards required under our gaming license and applicable data protection obligations.
These safeguards may include contractual data protection clauses with the receiving entity, adequacy decisions, or other recognised transfer mechanisms. Players who have concerns about specific international data transfers may contact mj99 support for further information.
mj99 uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent mj99 platform functionality including the mj99 login process.
mj99 retains personal data for the following periods:
Where personal data is no longer required for its original purpose and no legal retention obligation applies, mj99 will securely delete or irreversibly anonymise the data.
mj99 implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, or disclosure:
Registered mj99 players have the following rights in respect of their personal data, subject to applicable legal exceptions and regulatory retention obligations:
To exercise any of these rights, contact mj99 support via live chat or send a written request to [email protected] (plain text — not a clickable link). mj99 may require identity verification before processing a data rights request.
The mj99 platform is strictly restricted to individuals aged 21 years and above. mj99 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during registration and at first withdrawal to enforce this restriction.
If mj99 becomes aware that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, the personal data deleted, and any deposited funds returned to the payment source. If you believe an underage person has registered on mj99, please notify mj99 support immediately via live chat.
mj99's responsible gaming obligations require the collection and analysis of gameplay data to identify and respond to signs of problematic gambling behaviour. This includes monitoring session duration, betting frequency, loss chasing patterns, and deposit limit utilisation. This monitoring is carried out as a legal obligation under mj99's gaming license and cannot be disabled by the player.
Where mj99 identifies patterns of concern, a member of the responsible gaming team may contact the player via the registered Pakistani mobile number or email to offer support information. Players who have set self-exclusion restrictions will have their account access disabled and their data flagged to prevent re-registration during the exclusion period.
Responsible gaming event records — including self-exclusion requests, deposit limit settings, and responsible gaming support interactions — are retained for the full duration required under mj99's gaming license obligations, which may exceed the standard account data retention period.
The mj99 platform does not contain links to external third-party websites in its primary navigation or content areas. Where third-party service provider logos or references appear on the Platform (for example, payment partner logos), these are purely informational and do not constitute endorsements of or links to external data controllers.
mj99 is not responsible for the privacy practices of any third-party service providers who may have their own separate privacy policies governing their processing of data in connection with the services they provide to mj99. Players are advised to review the privacy policies of payment providers such as JazzCash and EasyPaisa independently.
mj99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services offered on the Platform. Material changes to this Policy will be communicated to registered players via SMS to the registered Pakistani mobile number or via email at least seven (7) days before the updated Policy takes effect.
The effective date at the top of this page will be updated whenever the Policy is revised. Continued use of the mj99 platform following the effective date of an updated Privacy Policy constitutes your acceptance of the updated data practices described therein. If you do not accept a material change to this Policy, you should close your mj99 account before the effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or mj99's data practices, please contact us through the following channels:
mj99 commits to acknowledging all privacy-related queries within 48 hours and providing a substantive response within thirty (30) days of receipt of a formal data rights request. Where a request is particularly complex or involves a large volume of data, mj99 may extend the response period by a further thirty (30) days and will notify the player accordingly.
Now that you know how mj99 protects your data, log in and experience Pakistan's premier cricket betting and live casino platform — all in PKR with JazzCash and EasyPaisa.
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